IT Support for Insurance Agencies
MedTech Consulting provides managed IT support and cybersecurity for independent and captive insurance agencies in Gwinnett, Barrow and Walton counties, Georgia. We keep client data protected and the office running.
An insurance agency runs on email, a handful of carrier portals, an agency management system and the trust of clients who hand over their driver's licenses, Social Security numbers and bank details. That makes agencies a favorite target for email fraud, and it makes a lost laptop or a hacked inbox a serious problem.
We support independent and captive agencies, from one-office shops to agencies with producers working from home and the road. Captive agents often have systems provided by their carrier; we work around those and handle everything else.
Where Agency IT Usually Breaks
Inbox takeovers and fake payment requests
A stolen email password lets an attacker read client conversations and send convincing requests to change payment details. It's one of the most common and expensive incidents in small agencies.
Shared passwords for carrier portals
Producers and CSRs often share logins to carrier sites and quoting tools, written down or saved in browsers. When someone leaves, nobody knows what they still have access to.
Renewal questions you can't answer
Cyber and E&O insurers now ask about multi-factor login, backups, email filtering and security training. A no can mean higher premiums or a declined policy.
Producers working from anywhere
Laptops at home, at client sites and in the car need the same protection as the office, including encryption in case one is lost.
What We Do About It
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Lock down email first
Multi-factor login on every account, email filtering that catches impersonation, and alerts for suspicious sign-ins and forwarding rules.
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A password manager the whole agency uses
Shared carrier and vendor logins move into a managed password vault, so access can be granted and removed cleanly when staff change.
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Encrypted, managed laptops
Every computer is encrypted, patched and monitored, and can be locked or wiped remotely if it's lost.
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Backups for email and files
Microsoft 365 data and agency files are backed up separately and test-restored, so a deleted folder or ransomware isn't the end of the story.
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Short, practical staff training
Phishing awareness and a simple rule for payment changes: verify by phone, using a number you already have.
Services Agencies Use Most
Cybersecurity
Multi-factor login, email protection, monitoring and staff training.
Managed IT Support
Help desk, device management and on-site visits for a flat monthly rate.
Microsoft 365 & Cloud
Email, file sharing and backups set up properly for remote producers.
Local SEO & Websites
A Google Business Profile and website that bring in local quote requests.
We work on-site and remotely across Gwinnett, Barrow and Walton counties. See all industries we serve.
Insurance Agency IT Questions
What IT security do cyber insurers expect from an insurance agency?
Most applications now ask about multi-factor login on email and remote access, offsite backups, email filtering, endpoint protection and staff security training. We set those up and document them so you can answer the application accurately.
We're a captive agency. Can you still help?
Yes. Captive agents often have some systems and devices supplied by their carrier. We leave those to the carrier and handle everything else: your own computers, network, Wi-Fi, email, phones, backups and website.
How do we stop fake payment-change emails?
Start with multi-factor login so attackers can't take over your inbox, add email filtering that flags impersonation, and adopt a simple rule: any change to payment details is verified by phone using a number you already have on file.
How much does managed IT cost for an insurance agency?
Most agencies pay between $75 and $150 per user per month, depending on the services and support level. We give you a fixed quote after we see your setup.
Do you also do websites and local marketing for agencies?
Yes. Business websites start at $2,500 and local SEO starts at $500 a month. We set up your Google Business Profile so people searching for insurance nearby can find and call you.
One Tech Partner for Your Business
Tell us what you're working with. We'll come take a look and tell you honestly what we'd do.
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